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Beyond Clicks: How Well is Your Display Ad Campaign Working?

November 10, 2009 by anne

Measure Online Display Ad Effectiveness to Determine Full Effect of Campaign

The problem with the use of click-through  rates as the sole measure of online display advertising effectiveness is that CTR ignores a host of other ‘view-thru’ advertising effectiveness measures that impact roi, including recall, purchase intent, awareness, etc.
 
A recent ComScore post  reflects the opinion of many online publishers, advertisers and agencies, by asserting that display ad effectiveness measurement should consider view-thru metrics that provide marketers with “an understanding of what consumers are doing, not just saying, in the days and weeks after seeing display ads, and have an understanding of the volume of search activity that is being driven by ad exposure.”
 
Certainly CTR can be useful, such as comparing the performance of creative executions. But the value of the CTR metric has been overemphasized by some online ad sellers seeking to grab spend from traditional media by emphasizing the performance and interactivity of online advertising. And let’s face it – for advertisers hungry for proof of roi, CTR is easy to understand, even if it doesn’t tell the whole story. It’s easy to see how online advertising has become a one-click pony. Sorry.
 
What’s a marketer to do? For advertisers that can afford it, there are plenty of custom research options to help them analyze the effectiveness of their display ad campaigns.  Or, if you run display advertising campaigns on the Google Content Network you can utilize their “View-through conversion reporting” to measure how well your compaign increased brand awareness and purchase consideration, in “those instances where your ad is seen, but not immediately clicked on. More specifically, View-through Conversion reporting measures the number of conversions that occurred within 30 days of your display ad appearing for which there was no ad click generated.”
 
Google also offers advertisers access to Campaign Insights , “a unique measurement tool that can give reliable data about how a campaign has raised brand awareness, or active user interest, in a particular product or service. It looks beyond the traditional measures of clicks and conversions to calculate the incremental lift in both online search activity and website visits that result from a display ad campaign.” Campaign Insights compares two data sets from thousands of consumers who both did and did not see the ads, while also filtering out the impact of other media influences, such as TV.
 
Analyzing online display advertising beyond clicks makes sense for advertisers who want to build sustainable revenue and brands.
 
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Brand News: CVS, Dominos, Disney

April 7, 2009 by anne

CVS (CVS) one of the nation’s largest pharmacy chains, has forged a partnership with Google (GOOG) that enables their customers to import their full prescription history into Google Health, which was launched in May, 2008. Longs Drugs and Walgreens (WAG) also offer customers the ability to import their prescription histories to Google Health. Techcrunch 4/6/09

Dominos (DPZ) franchisees were hit with 11,000 orders on March 30 as part of a ‘mistaken’ free medium-pie promotion that didn't exist. Huh? Supposedly, Dominos agency Crispin Porter + Bogusky devised the online promotion in December using the password "bailout.” The promo was not approved, but no one disabled the code. Last week, a consumer ‘randomly’ typed in the word and triggered the free coupon. AdFreak 4/3/09
 
Disney (DIS) Online has added to its family-oriented websites with the purchase of the North American properties of Kaboose, Inc. (KAB.TO) for $18 million. Sites included in the deal are AmazingMoms.com, Parentzone.com, FunSchool.com, Zeeks.com, and Kaboose.com. Clickz 4/3/09
 

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The Perils of Contextual Advertising---Severed Feet & Upscale Real Estate Make Creepy Pairing

June 19, 2008 by anne

It's happened before and it will happen again---the inappropriate pairing of an ad and content---in this case an ad for two upscale communities at website "PutYourFeetUp.com", inadvertently paired with a grisly story of severed human feet washing up on a beach in British Columbia.

Contextual advertising is the analysis of keywords and page content to match a page with relevant ads. Unfortunately, the algorithms that govern the placement of advertising versus page content can only filter out so much, and the result is the occasional creepy pairing seen above.

The companies offering contextual advertising, among them Google AdSense, Overture's ContentMatch, and Adsdaq as well as news and information sites and others are surely trying to find away to avoid these unfortunate placements. It's not an easy problem to solve.

So---does this mean you shouldn't use contextual advertising. Not at all. Just be aware that sometimes s**t happens.

Demographics: How the"Digital Savvy" Serves as Predictor of Digital Trends

May 29, 2008 by anne

Just 6% of consumers nationally are considered “Digital Savvy,” but Scarborough Research says this influential group predicts digital behaviors that will become the norm.

The Digital Savvy skew male, more than half (53%) are 34 years of age or younger and they are affluent – 57% have household incomes of $75K or more.  They tend to be entrepreneurial, business decision makers, and are active consumers of online weather and news, and frequently listen to and download online TV, video and radio content. Their “on-the-go” lifestyle means they utilize and rely on their cell phones for communication and info much more than the average person and they’re big users of IM.

B-to-B marketers, particularly of computer hardware, software and information technology need to be aware that the Digital Savvy are disproportionately represented among corporate decision-makers.

The Digital Savvy are also above average consumers of luxury automobiles and heavy online spenders. Messaging to this group should reflect diversity since Asians, and US born Hispanics are more likely to be part of this group than the general population. Mobile marketing may be a good way to reach the Digital Savvy since they are avid mobile users.

Source: Understanding the Digital Savvy Consumer, Scarborough Research, May, 2008

Unique Audience - What is it?

"Unique Audience" is the total number of visitors who visit a website or use an application at least once in a given period. Multiple visits to the website or application within the same time frame are only counted once.

Unique Audience helps provide a picture of the reach of a particular website, whereas 'visits' help provide a picture of frequency and engagement.

Also referred to as "Unique Visitors."

Source: Nielsen/Net Ratings, Hitwise

Composition Index

The Composition Index compares the composition of a demographic segment that is found within the audience of particular medium---online, application, magazine, newspaper, radio, TV, etc.---to the composition of that demographic segment within U.S. population.

For example, the composition of women 18-34 on the imaginary site QRS.com is 12%. Let’s say that women 18-34 represent 10% of the U.S. population. The composition index of women 18-34 on QRS.com is 120, derived by dividing 12% by 10%.

The composition index (or, simply index) of 120 means that the QRS.com site has a composition of women 18-34 that is 20% higher than the composition of women 18-34 in the U.S. population.

If the index had been 100, it would mean that the composition of women 18-34 on the QRS.com site is the same as the composition in the U.S. population.

If the index was less than 100, it would mean that the composition of women 18-34 on the QRS.com website is lower than the composition of women 18-34 in the U.S. population.


See also
Composition %.

Sugar Inc.

Sugar Inc. is an online media company of blogs and websites that seeks to be “the definitive online media company for trendsetting, passionate women ages 18-44. Sites and communities include Shopstyle and the Sugar Network which includes PopSugar, SugarLoving, BuzzSugar, BellaSugar, FabSugar, CasaSugar, YumSugar, FitSugar, GeekSugar, GiggleSugar and DearSugar.

via Techcrunch

GoFish Network

GoFish Network is a media distribution and ad network focusing on 17.4 million U.S. online users, mostly between the ages of 6-17. Websites include Miniclip.com (http://www.miniclip.com), Cartoon Doll Emporium (http://www.cartoondollemporium.com), Cookie Jar Entertainment (http://www.thecookiejarcompany.com), GameGecko.com (http://www.gamegecko.com), and Hallpass.com (http://www.hallpass.com.)

 Source: Adotas.com

iVillage, Inc.

iVillage Inc., a division of NBC Universal, is a media company and ad network dedicated to connecting women at every stage of their lives, from health, parenting, pregnancy, beauty, style, fitness, to relationships, food and entertainment. Brand extensions include iVillage
UK
, iVillage Total Health and owned sites Astrology.com, GardenWeb and gURL.com, in addition to the Newborn Channel.

BET Digital Media Group

The BET Digital Media Group is an online publisher which offers a vertical advertising network to advertisers to provide exposure to African-American Internet users. The network features focuses on music, entertainment and lifestyle content across 30 sites.

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