analysis - general

What Brands are Doing: Cuil's not Cool, Bonefish Grill Rocks, RIP Bennigan's/Steak & Ale, comScore's Green, Bad News for STBX

I sure hope the folks at “Cuil” (pronounced “Cool”) have thick skin. The search engine upstart debuted on Monday to mostly scornful reviews which had to be a little bit of surprise. They must have wondered where all the folks were that had been clamoring for a Google killer.

Cuil says they index 120 billion Web pages (Google says they’re still bigger,) 3x more than any other search engine. And privacy advocates will be pleased that Cuil doesn’t retain personal user information. They’re definitely worth a look. http://www.Cuil.com.
Source: Cuil/PRNewswire

Seafood restaurant brand Bonefish Grill is debuting “Bonefish Grill's NOTES FROM THE ROAD” on August giving viewers a glimpse of life on the road for musicians on tour. Each hour-long episode is shot on location at a Bonefish Grill. Upcoming guests include: 3 Doors Down, Josh Kelley, Gavin DeGraw, Vanessa Carlton, The Bravery, Ben Folds, Jason Mraz and Matisyahu.

Oh, and each episode will include a segment highlighting Ocean Trust, an award-winning ocean conservation foundation that builds science, conservation and industry partnerships for the sustainability of the oceans and provides a link to sustainable fisheries, wildlife and the environment. Nice, integrated green strategy that goes way beyond the predictable. Green or not, who wouldn’t want to tune in?
Image credits: Jason Mraz talks about his career and life on the road during the taping of Bonefish Grill's "Notes from the Road,
Denver. (PRNewsFoto/Bonefish Grill)
Bonefish Grill logo. (PRNewsFoto/Bonefish Grill)
Source: Bonefish Grill/PRNewswire)

Alas, things aren’t  looking quite as sunshiney for other restaurant brands as food and labor costs, bloated market share, high gas prices and anemic consumer spending kick Metromedia to the curb. The company has filed for Chapter 7 and shut down 50 or so Steak and Ale restuarants and 150  Bennigan’s. About 138 domestic and international franchisee-owned restaurants will remain open, and the closures don’t affect Ponderosa and Bonanza restaurants which operate under a different company.
Sources:
Wall Street Journal, 7/29/08, (May require Subscription),
Bennigan's Franchising Company, L.P.; Steak & Ale Franchising Company, L.P./PRNewswire

Oh please---another brand goes [yawn] green. But wait…it’s not what you think: Researcher
comScore is planting $1 million+ trees in developing nations retain Internet users in its global panel. Anything’s better than the “and you’ll be entered into a drawing to win” spiel that many online research companies use to try to draw you in.
comScore Press Release 7/29/08

More bad news from Starbucks. The company is
 cutting 1,000 jobs in addition to the 600 store closures announced earlier this month in what AdAge says insiders are calling a “bloodbath.”
AdAge, 7/29/08

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Be an Expert at Interpreting Survey Results

A critical aspect in the development of an effective positioning strategy is the marketer’s ability to glean insights from various syndicated or proprietary data.

You don’t need to be a statistician to understand the data. But it helps if you have a clear understanding of some basic concepts.

The posts that follow provide you with a quick primer on a few of the most common terms you'll encounter when interpreting research results to help you get the most benefit from the analysis.

Confidence Level

Confidence level describes the percentage likelihood that the results of a survey, for example, will fall within a certain margin of error.

For example, suppose you conduct a survey to find out from consumers what color of car they would be most likely to buy at their next purchase.  The research firm tells you that 75% of consumers said they would be most likely to buy a red car. They tell you that the margin of error is + 5% with a confidence level of 95%

That means that if the survey was repeated 100 times you could expect that 95 out of 100 times (confidence level) the response would be between 70% and 80% (margin of error.)

Confidence levels are typically provided in conjunction with margin of error. In marketing research, confidence levels of 95% and a + 5% margin of error are standard.

See also Statistically Significant.

Margin of Error

Margin of error, also referred to as sampling error, describes the potential deviation of a survey result from the actual result had the entire audience, rather than a sample, been measured. Usually reported as plus or minus a particular percentage.

For example, a + 5% margin of error on a result of 75% means that if the survey was repeated the response could vary between 70% and 80%.

Margin of error is typically provided in conjunction within a confidence level. For example, a result of 75% + 5% margin of error at 95% confidence means that if the survey was repeated 100 times you could expect that 95 out of 100 times (confidence level) the response would be between 70% and 80% (margin of error.) 

See also Statistically Significant.

Statistically Significant

When someone says that the results of a poll or survey are ‘statistically significant,’ what they mean is that the results are within an accepted margin of error at an accepted confidence level.

For example, a statistically significant result of 75% + 5% margin of error at 95% confidence means that if the survey was repeated 100 times you could expect that 95 out of 100 times the response  would be between 70% and 80%.

When the results of a survey are said to be statistically significant, the margin of error and the confidence level should also be provided.

Volumetric

A measure of the total amount of product usage or spending by a specific target segment.

For example, the spending volumetric for women 25-54 who purchase Brand X shampoo is $1 million dollars.

Intent to Purchase

Intent to Purchase is a key metric for analyzing the success of online or offline media spending based on ROI. “It is becoming very important because we constantly have to be able to say if investing in [certain] types of media will drive towards a response,” says an agency researcher in AdAge.

One way to increase intent to purchase is to diversify your media mix---adding print or online to TV for example, according to a study by market researcher Advertiser Perceptions. Their research showed that consumers were more likely to express an intention to buy with multiple media across categories such as consumer electronics, apparel, automobiles, beer and toiletries. 

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